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Our Mission And Commitment
Unlike mass-produced products, every Clove and Ferns creation is handmade in small batches, ensuring freshness, potency, and attention to detail. Each jar, bottle, and balm is infused with care, giving you a truly artisanal experience.
We believe in sustainability and mindfulness, from our ingredients to our packaging. Our minimalist approach ensures that every product is not only good for your skin but also kind to the environment.
FAQs
1. What makes Clove and Ferns different from over-the-counter skincare products?
Clove and Ferns is committed to crafting small-batch, nutrient-rich self-care products without unnecessary chemicals, fillers, or synthetic additives. Our holistic approach ensures that every ingredient serves a purpose, providing deep nourishment and lasting benefits for your skin.
2. Are your products all-natural and organic?
Yes! We use clean, organic, and fair-trade ingredients whenever possible, ensuring that our skincare is safe, effective, and kind to both your skin and the environment.
3. Do you use preservatives in your products?
Because we prioritize natural ingredients, we avoid harsh preservatives found in commercial skincare. Instead, we use natural alternatives like vitamin E and botanical extracts to maintain product freshness.
4. Are your products vegan and cruelty-free?
Most of our products are vegan, and all are cruelty-free. We never test on animals, and we carefully source ethical ingredients that align with our values.
5. How long do your products last?
Since our products are made fresh in small batches without artificial preservatives, we recommend using them within 6-12 months for optimal potency. Store them in a cool, dry place to extend their shelf life.
6. Can I use your products if I have sensitive skin?
Absolutely! Our formulas are made with gentle, skin-loving ingredients that support all skin types, including sensitive skin. However, we always recommend performing a patch test before full use.
7. Where do you source your ingredients?
We source our ingredients locally whenever possible, ensuring high quality while supporting small farms and ethical suppliers. Every ingredient is carefully selected for purity and effectiveness.
8. How should I store my body butters and oils?
To maintain freshness, store body butters and oils in a cool, dry place away from direct sunlight. Since they are free from artificial stabilizers, they may soften in warm temperatures—simply refrigerate to restore texture if needed.
9. Do you offer custom or bulk orders?
Yes! We love creating custom self-care products and gift bundles for special occasions. If you're interested in a bulk order, please reach out to discuss options.
10. How long does shipping take?
We handcraft everything in small batches, so please allow 3-5 business days for processing before your order ships. Once shipped, delivery times vary based on location.
11. Do you accept returns or exchanges?
Due to the handmade nature of our products, we do not accept returns or exchanges. However, if there is an issue with your order, please contact us—we want you to love your purchase!
12. How can I contact you?
We’re always happy to help! You can reach us via email or through our social media channels for any questions or concerns.